Minimum Order

We are excited to work with you. Our minimum first time order is $250. A minimum of $150 applies for any reorder. We do require a non-refundable 20% deposit on any order. Credit card information may be requested for deposit.

Fabrication

All pieces are handmade to order, especially for you. Please allow from 3 to 6 weeks fabrication time on all wholesale orders, unless otherwise agreed upon (ie. Holidays). Please feel free to contact us (info@deviartscollective.com) for any questions on order times or to see if we can rush an order (rush fee may apply). All items are made by hand, so please expect minor variations, especially pieces with gemstones and pearls. Each piece of jewelry is meticulously crafted and inspected prior to shipping, tagged, packaged and guaranteed to leave the studio in perfect condition. All pieces are priced and label, unless a request is made otherwise. We are not responsible for any damage or theft that may occur during transit or for lost or stolen items while on display.

Product Guarantee

We pride ourselves in creating long lasting, unique and durable pieces. We stand by our jewelry. All items are guaranteed for one year of purchase (from wholesale purchase date) against normal wear and tear. We will offer an exchange of item or store credit to be applied on your next wholesale order. We appreciate your support and the support of your customers and customer satisfaction is our first priority.

Payment Terms and Methods

We strive to make the ordering process streamlined and easy. We accept credit card, etransfer, or PayPal payments. Orders must be paid in full before items are shipped.

Shipping

All items will be shipped using Canada Post or USPS and tracking number will be provided. The cost of shipping will be included into final invoice.

Packaging

Items will be labelled and priced unless otherwise specified. With every first time order, you will receive a branded gift pouches, an artist biography and business cards. With any reorders, you received additional branded gift pouches and business cards, unless otherwise specified. All items will be packed in protective bags with item SKU number written on top, we advise you keep back stock/ extra which is not on display in protective bags to keep your pieces looking amazing and fresh.

Exclusivity

We strive to be unique and stand out. We do determine proximity and item selection of your store to other stockist in your area. Proximity and exclusivity will be evaluated case by case and a number of factors will be considered.

If you have any questions please don’t hesitate to contact us via the form below. We are excited to work with you!